Clear Information About Your Privacy
This policy explains what personal information we may receive through our website and business communications, why we may use it, when it may be shared, and how you can contact us about a privacy request.
Overview & Scope
This Privacy Policy applies to YouFine Tech (ShenZhen) Co., Ltd. ("YouFineTech," "we," "us," or "our"). It explains how we may handle personal information when you visit our website, submit an inquiry, discuss a custom touch screen or touch display module project, request samples, place an order, or otherwise communicate with us.
Privacy requirements can differ by country or region. Where a specific privacy or data protection law applies, we will handle requests and personal information according to the requirements that apply to the relevant situation.
Most information we receive from customers is business contact information and project-related information. Please avoid sending passwords or unnecessary sensitive personal information through ordinary website forms.
Information We May Collect
The information we receive depends on how you interact with us. We may collect the following categories:
Contact & Business Information
- Name and company name
- Business email address
- Phone or WhatsApp number
- Country or region
- Job role or business relationship, when provided
Project & Inquiry Information
- Product and application requirements
- Drawings, specifications or technical files you choose to provide
- Estimated quantities and project timing
- Sample, quotation and order discussions
- Communication records related to the project
Website & Technical Information
- IP address and approximate location information
- Browser, device and operating system information
- Pages viewed and website interaction data
- Referral and campaign information
- Cookie or similar identifiers, depending on your settings
Order & Logistics Information
- Billing and shipping details
- Order and transaction references
- Delivery and logistics information
- Payment-status information received from payment providers
- Records needed for accounting or trade documentation
Why We Process Personal Information
The reason for processing depends on the context and the law that applies. Where a specific legal basis is required, it may include one or more of the following:
Responding to Your Request
For example, reviewing an inquiry, preparing a quotation, discussing samples, or taking steps toward an OEM/ODM project or order.
Consent
Where consent is required, such as for certain marketing communications or non-essential tracking technologies, you may withdraw that consent where the applicable law provides.
Legal or Regulatory Requirements
We may need to keep or disclose certain information for tax, accounting, customs, export, trade, dispute-resolution or other legal obligations that apply to us.
How We Use Information
Inquiry & Project Review
To understand your application, evaluate requirements and communicate next steps.
Quotation & Order Support
To prepare quotations, coordinate samples, confirm specifications and support production or delivery.
Website Improvement
To understand website use, improve content and identify technical or usability issues.
Marketing, Where Permitted
To send relevant company or product information when permitted and subject to your preferences.
Data Sharing & International Transfers
We may share limited information when reasonably necessary to operate the website, support a customer project, process an order, arrange logistics or comply with applicable law.
Service Providers
We may use providers for website hosting, analytics, communication, CRM, logistics, payment processing, email or other business functions. They may process information only to the extent needed for those services.
Project & Logistics Partners
Where needed for a quotation, sample, shipment, service or agreed project, relevant information may be shared with logistics providers, technical partners, distributors or other parties involved in that work.
Legal Requirements
We may disclose information when required by applicable law, court order, customs requirements, regulatory authority or to protect legitimate rights and interests.
International Business
Because YouFineTech is based in China and works internationally, information may be processed or accessed in more than one country. Where transfer requirements apply, we will use the process required for the relevant situation.
Data Retention
Retention depends on the type of information, the business relationship, legal requirements and the reason the information was collected.
| Information Type | General Approach | Why |
|---|---|---|
| Inquiry & Project Records | For as long as reasonably useful for the inquiry or business relationship | Project continuity and customer support |
| Orders & Business Records | For the period required by applicable accounting, tax or commercial rules | Legal and record-keeping obligations |
| Marketing Preferences | Until you opt out, withdraw consent, or the information is no longer needed | Communication preferences |
| Website & Analytics Data | According to the settings and retention periods of the tools we use | Website operation and analysis |
Your Privacy Choices & Rights
Your rights depend on the laws that apply to you. In appropriate circumstances, you may be able to ask us to take one or more of the following actions.
Access
Ask what personal information we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Deletion
Ask us to delete information where there is no overriding reason to keep it.
Objection or Restriction
Ask us to stop or limit certain processing where applicable.
Marketing Opt-Out
Ask us to stop sending direct marketing communications.
Other Applicable Rights
Other rights may apply depending on your country or region.
To make a privacy request: email [email protected] . Please include enough information for us to understand your request. We may need to verify your identity before acting on certain requests.
Data Security
We use reasonable technical and organizational safeguards appropriate to our systems and the information involved. Depending on the system, this may include access controls, secure connections, account protection, software maintenance and limiting access to people who need the information for legitimate work.
Important: No Internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending passwords, highly sensitive personal information or other unnecessary confidential data through ordinary website forms.
Contact & Privacy Requests
If you have a question about this policy or want to make a privacy request, please contact us directly by email so you have enough room to explain what you would like us to review.
Company Information
YouFine Tech (ShenZhen) Co., Ltd.
1st-2nd Floors, Building B, Yonglin Science and Technology Park,
Shangwei, Zhangkengjing Community, Guanlan, Longhua District,
Shenzhen, Guangdong, China
Phone: +86 137 1379 3158
Privacy Contact
For privacy questions or requests, email:
[email protected]Please use a subject such as “Privacy Request” and explain what you would like us to review. We will respond as soon as reasonably practical and within any deadline required by applicable law.
Policy Updates
We may update this policy when our website, business practices, service providers or legal requirements change. When we make material changes, we will update the “Last Updated” date above and provide additional notice where required.